We ship worldwide - to all countries. There are three options:

• Economy untracked air-mail
• Standard registered air-mail
• EMS

First has unbeatable price (200 rub flat-rate - about 3 USD for the parcel of any size up to 2 kg) and great for cheaper orders. Second is optimal for most situations and price is fixed for any destination and any order (400 rub flat-rate - about 7 usd). EMS is slightly faster but much more expensive; exact price you can in the cart, after adding any item. Tracking number is given for any parcel, except "untracked".

Any option, as any standard international mail, has no fixed delivery times - it is some kind of lottery, but average speed is 7-15 days. During high load periods (like December-January) it can be slower. In very rare cases 30+ days delays can happen.

We take all responsibility for shipping by Registered/EMS mail until you get parcel in hands - you dont need to worry about lost or damaged items. For "Untracked" parcels we are responsible only for the contents. But we can not make post work faster or get any additional information beyond shown on public tracking page.

Every jews harp is checked before packing and we make wooden reed protectors for any one without case. It guarantees safe transportation. Many of our jews harps are top quality, made with high precision and has acoustic grade, unknown in the modern Western world - but they require very accurate handling. If you never played JH or already used to grandmothers Snoopy Harp, first sound can be "clang" - it is not defect but a reason to read this guide.

There is much more shipping options for Russia - please switch language to see them all.

• Bank Cards VISA / MasterCard / etc
• PayPal
• WebMoney
• Yandex.Money
• QIWI
• Bank transfer (by special request)

You can return any item within 7 days after receiving without any reason. If there will be defects or our/postal mistakes, we will return full price including shipping cost. If you just not like it or did not managed to receive parcel awaiting for pickup in local post office, we will retain shipping cost.